Company information (Specified Commercial Transactions Act)
Last updated: September 25, 2026
- Seller
- X-tra Global K.K.
- Responsible person
- Disclosed without delay upon request.
- Address
- R.No 503, Tsukimino Village C-1, 4-6 Tsukimino, Yamato-shi, Kanagawa, Japan
- Phone
- Disclosed without delay upon request.
- kizunocare@gmail.com
- Service
- Kizunō — online couples therapy
- Price
- Shown in Japanese yen, tax included, on each therapist profile and at booking. First session 10% off.
- Additional fees
- Internet connection and data charges are borne by the customer.
- Payment method
- Credit card (via Stripe)
- Payment timing
- Charged when the booking is confirmed.
- Service delivery
- Delivered online by video call at the booked date and time.
- Cancellations & refunds
- Due to the nature of the service, sessions already delivered are non-refundable. To reschedule or cancel, contact us by email.
- System requirements
- A current browser (Chrome, Safari, Edge, Firefox) on a device with camera and microphone.